SHIPPING POLICY

Last Updated December 10, 2024

1. Shipping Coverage Area

Baysically Coasting currently ships to addresses within the continental United States only. We do not ship to:
- Alaska
- Hawaii
- U.S. territories
- APO/FPO addresses
- International addresses

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2. Processing Time

2.1 Order Processing
- Orders are typically processed within 1-2 business days
- Business days are Monday through Friday, excluding federal holidays
- Orders placed after 2:00 PM CST will be processed the next business day
- You will receive an email confirmation when your order ships

3. Shipping Methods and Delivery Times

3.1 Standard Shipping
- Estimated delivery time: 3-7 business days
- Tracking information will be provided via email once your order ships

3.2 Delivery Times
- Delivery times are estimates and not guaranteed
- Factors that may affect delivery time include:
  - Weather conditions
  - Carrier delays
  - High-volume shipping periods
  - Natural disasters or other unforeseen circumstances

4. Shipping Costs

Shipping costs are calculated at checkout based on:
- Destination address
- Order weight
- Selected shipping method

5. Order Tracking

5.1 Tracking Information
- Tracking numbers are provided via email once orders ship
- You can track your package using the carrier's website
- Please allow 24-48 hours for tracking information to become active

5.2 Lost Packages
- Packages are considered lost after 15 business days from the shipping date
- Contact us at baysicallycoasting@gmail.com if your package hasn't arrived within the expected timeframe

6. Shipping Address Requirements

6.1 Address Accuracy
- Customers are responsible for providing accurate shipping information
- Orders shipped to incorrect addresses due to customer error cannot be refunded
- Address changes cannot be made once an order has shipped

6.2 Undeliverable Packages
- Packages returned as undeliverable will be refunded minus shipping costs
- Re-shipping to a corrected address will require new shipping charges

7. Multiple Item Orders

- Items from a single order may ship separately
- You will receive tracking information for each shipment
- Splitting an order into multiple shipments will not incur additional charges

8. Signature Requirements

- Standard deliveries typically do not require signatures
- We are not responsible for packages stolen after confirmed delivery

9. Delivery Issues

9.1 Missing or Damaged Packages
If your package is missing or damaged:
1. Check the tracking information
2. Contact us at baysicallycoasting@gmail.com within 48 hours of the delivery date
3. Provide order number and photos of any damage

9.2 Failed Delivery Attempts
- After failed delivery attempts, packages may be held at local carrier facilities
- Customers are responsible for picking up held packages or arranging redelivery

10. Holiday Shipping

10.1 Holiday Schedule
- Processing and shipping times may be extended during peak holiday periods
- Order early to ensure timely holiday delivery
- Specific holiday shipping deadlines will be posted on our website seasonally

11. Contact Information

For questions about shipping or to report shipping issues:
- Email: baysicallycoasting@gmail.com
- Response time: Within 24-48 business hours

12. Changes to Shipping Policy

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated "Last Updated" date.